29 July, 2010

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latest news
  • 25 May, 2010

    The National Consumer Agency has launched a new budgeting tool for consumers. 

    The Economiser allows consumers to compare their spending with other similar consumers and then provides tips which can help to make savings on groceries, TV, telecoms, energy and mobile phone spending. 

     

    To access the Economiser tool click here



  • 28 April, 2010

    The Commission for Energy Regulation has today launched a new safety awareness campaign known as “Safe Electric”.

    This campaign aims to increase awareness of the need to hire a Registered Electrical Contractor when getting any electrical work done in their home and to ask for a certificate when the work is complete.

  • 21 April, 2010

    The Commission has launched a paper setting out the way in which it will deregulate ESB Customer Supply.  This will mean ESB Customer Supply tariffs will no longer be regulated.

    From 1st October 2010 this will apply to all business customers.

  • 8 April, 2010

    The Commission for Energy Regulation has launched a new electrical safety information website to provide customers with information on the regulation of electrical contractors. 

    Please visit www.safeelectric.ie for more information.

  • 12 March, 2010

    The Energy Customers Team will be holding two consumer clinics at the County Library in Tallaght from 1pm to 3pm on Monday 15th March and Wednesday 24th March. (Beside the Square Shopping Centre)

    Members of the team will be on hand to answer questions you may have about natural gas and electricity supply.

  • 25 January, 2010

    The Energy Customers Team will be holding a consumer clinic on Tuesday 2nd February at the county library in Tallaght from 2pm to 5pm. (Beside the Square Shopping Centre)

    Members of the team will be on hand to answer questions you may have about natural gas and electricity supply.

  • 6 January, 2010

    The Commission for Energy Regulation has approved an 8% on average reduction in Bord Gais Energy's domestic natural gas tariffs. 

    The reduction will apply from 1st Fepruary 2010. Click here for more information on the tariffs to apply.

    View Further Info (PDF)
  • 22 December, 2009

    The Commission today publishes its 2008 Energy Customers Team annual report.

    View Further Info (PDF)
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changing supplier

Introduction

On 19th February 2005 the electricity market was fully opened to competition. This means that new suppliers can enter the market and compete for customers' business.  

Please Note:

You do NOT have to change your meter, your wiring or any aspect of your electricity supply to receive electricity from a  different supplier.  If you are in receipt of Free Electricity Allowance you will continue to benefit from this allowance.


Changing Supplier
Click here for a list of suppliers


Changing supplier

There is NO CHARGE associated with switching supplier

Step 1

Know what you are looking for! Check your electricity bills and see how many units you use over a year. Knowing your consumption will assist you in choosing a tariff. You will need your meter point registration number.

Step 2

Make price comparisons using your actual data where possible.

Step 3

Make sure you are comparing like with like as some tariffs may apply to different usage rates or different customer profiles. For example domestic and business tariffs will differ.

Step 4

Choose your new supplier.

Step 5

Check that services on offer suit you. This is especially important for customers who may have special requirements regarding electricity.

Step 6

Once you decide contact the supplier directly to arrange the change over. Your new supplier will take care of all necessary arrangements.

Once your switch has taken place you will receive a letter from ESB Networks providing you with information on your connection to the electricity network.  This letter is for your information only and does not mean that any aspect of your electricty supply will change or that you need to find a new supplier. 

Step 7

Read and understand the terms and conditions of your contract.

There is no obligation on customers to change supplier.

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