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29 July, 2010

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25 May, 2010

The National Consumer Agency has launched a new budgeting tool for consumers.

The Economiser allows consumers to compare their spending with other similar consumers and then provides tips which can help to make savings on groceries, TV, telecoms, energy and mobile phone spending.

To access the Economiser tool click here
28 April, 2010
The Commission for Energy Regulation has today launched a new safety awareness campaign known as “Safe Electric”.

This campaign aims to increase awareness of the need to hire a Registered Electrical Contractor when getting any electrical work done in their home and to ask for a certificate when the work is complete.
21 April, 2010
The Commission has launched a paper setting out the way in which it will deregulate ESB Customer Supply. This will mean ESB Customer Supply tariffs will no longer be regulated.

From 1st October 2010 this will apply to all business customers.
8 April, 2010
The Commission for Energy Regulation has launched a new electrical safety information website to provide customers with information on the regulation of electrical contractors.

Please visit www.safeelectric.ie for more information.
12 March, 2010
The Energy Customers Team will be holding two consumer clinics at the County Library in Tallaght from 1pm to 3pm on Monday 15th March and Wednesday 24th March. (Beside the Square Shopping Centre)

Members of the team will be on hand to answer questions you may have about natural gas and electricity supply.
25 January, 2010
The Energy Customers Team will be holding a consumer clinic on Tuesday 2nd February at the county library in Tallaght from 2pm to 5pm. (Beside the Square Shopping Centre)

Members of the team will be on hand to answer questions you may have about natural gas and electricity supply.
6 January, 2010
The Commission for Energy Regulation has approved an 8% on average reduction in Bord Gais Energy's domestic natural gas tariffs.

The reduction will apply from 1st Fepruary 2010. Click here for more information on the tariffs to apply.

View Further Info (PDF)
22 December, 2009
The Commission today publishes its 2008 Energy Customers Team annual report.

View Further Info (PDF)

Electricity Suppliers
Gas Suppliers
Electricity Networks
Gas Networks
Emergency Numbers
Energy Efficiency
Useful Contact Numbers
Electrical Contractor Regulation

Electricity Suppliers
Logo	Details
	Airtricity Airtricity House Ravenscourt Office Park Sandyford Dublin 18 Tel: 1850 40 40 80 Fax: 01 6556 444 Email: switchyourhome@airtricity.com or sales@airtricity.com Web: www.airtricity.com
	Bord Gais Energy - Electricity Bord Gáis Energy PO Box 10943 Dublin 1 Domestic Customers: Tel: Sales: 1850 48 58 68 Customer Services: 1850 22 22 55 (outside Ireland +353 1 602 1550) Minicom: 1850 22 22 53 Email: elecsales@bordgais.ie Business Customers: Tel: 1850 42 77 00 Fax: 01 6021398 Email: electricitysme@bordgais.ie Web: www.thebigswitch.ie
	Business Customers Only at This Time Energia Mill House Ashtowngate Navan Road Dublin 15 Tel: 1850 363 744 Fax: 048 9068 5902 Email: info@energia.ie Web: www.energia.ie
	ESB Customer Supply St. Margaret’s Road Finglas Dublin 11. Tel: 1850 372 372 Fax: 021 4844532 Email: service@esb.ie Web: www.esb.ie.
	Business Customers Only At This Time ESB Independent Energy Woodford business Park Northern Cross Santry Dublin 17 Tel: 1800 200 513 Fax: 01 8628350 Email: info@esbie.ie Web: www.esbie.ie
	Business Customers Only at This Time VAYU Limited 3rd Floor Macken house 39-40a Mayor Street Dublin 1 Tel: +353 (0)1 884 9400 Fax: +353 (0)1 876 1825 Email: switch@vayu.ie Web: www.vayu.ie

Gas Suppliers
Logo	Details
	Business Suppliers: Bord Gáis Energy Supply PO Box 10943 Dublin 1 Tel: 1850 427 349 Fax: 1850 427 350 Email: businessdirect@bordgais.ie Web: www.bordgaisenergysupply.ie/business Domestic Suppliers: Bord Gáis Energy Supply PO Box 10943 Dublin 1 Tel: 1850 632 632 Fax: 1850 631 631 Fax from overseas: +353 (0)1 6021398 Email: info@bordgais.ie Web: www.bordgaisenergysupply.ie
	Business Customers Only at This Time Energia Mill House Ashtowngate Navan Road Dublin 15 Tel: 1850 363 744 Fax: 048 9068 5902 Email: info@energia.ie Web: www.energia.ie
	Domestic & NDM Industrial Customers (currently not quoting RTF customers) Flogas Natural Gas Ltd Dublin Road Drogheda Co. Louth Tel: 1850 306 800 Fax: 041 9834652 Email: info@flogasnaturalgas.ie Web: www.flogasnaturalgas.ie
	Business Customers Only at This Time VAYU Limited 3rd Floor Macken house 39-40a Mayor Street Dublin 1 Tel: +353 (0)1 884 9400 Fax: +353 (0)1 876 1825 Email: switch@vayu.ie Web: www.vayu.ie

Electricity Networks

Logo

Details

ESB Networks

Emergency Reporting:

1850 372 999

Customer Services:

1850 372 757

Email: esbnetworks@esb.ie

Submitting Meter Reading Details:

1850 337 777

ESB Networks provides a phone-in meter reading service for all customers
Website: www.esbnetworks.ie

Gas Networks
Logo	Details
	Emergency Reporting: 1850 20 50 50 Customer Services: 1850 200 694 networksinfo@bge.ie Carbon Monoxide Information: 1850 79 79 79

Emergency Numbers

Electricity	1850 372 999 ESB Networks operates this phone line. This number operates 24 hours a day 365 days a year.
Gas	1850 20 50 50 Bord Gais Networks operates this number operates 24 hours a day 365 days a year.

Energy Efficiency
Logo	Details
	Sustainable Energy Ireland Telephone: 1850 376 666 Website: www.sei.ie
	Power of One Website: www.powerofone.ie

Useful Contact Numbers
Logo	Details
	National Consumer Agency Lo-call: 1890 432 432 Telephone: 01 402 5555 Address: 4 Harcourt Road, Dublin 2 Website: www.consumerconnect.ie You can access the NCA's Economiser budgeting tool here
	Consumer Association Telephone: (01) 497 8600 Address: 43-44 Chelmsford Road, Ranelagh, Dublin 6 Website: www.consumerassociation.ie
	Sustainable Energy Ireland Telephone: 1850 376 666 Website: www.sei.ie
	Money Advice and Budgeting Service Telephone: 1890 28 34 38 Website: www.mabs.ie
	Department of Social and Family Affairs Telephone: 1890 66 22 44 Website: www.welfare.ie
	Citizens Information Website: www.citizensinformation.ie
	Energy Action Website: www.energyaction.ie
	Age Action Ireland Telephone: 01 475 6989 Address: 30/31 Lower Camden Street, Dublin 2 Website: www.ageaction.ie
	European Consumer Centre Telephone: 01 809 0600 Website: www.eccdublin.ie

Electrical Contractor Regulation
Logo	Details
	Electrical Contractor Safety & Standards Association Telephone: 064 37266 Website: www.ecssa.ie
	Register of Electrical Contractors of Ireland Telephone: 01 4929966 Website: www.reci.ie

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